SureStay Hotel by Best Western Helen Downtown | Hotel in Helen

| 8.5 (1128 Reviews) |  3 Bathrooms  16 Guests  Stay&Play
Helen Hotel | SureStay Hotel by Best Western Helen Downtown

Hotel in Helen

Located in the heart of a German alpine-inspired, this motel features a continental breakfast and heated outdoor pool. The Chattahoochee River is 10 minutes’ walk away. A small refrigerator, microwave, and cable TV are included in all rooms at Best Western. Select rooms include a spa bath as well. Free property-wide WiFi allows guests to stay in touch with friends and family between hikes through nearby Unicoi State Park 3 miles away. Free on-site parking and vending machines are available. Chattahoochee National Forest and Yonah Mountain, also known as Bear Mountain, are within 8 miles from the property. Yonah Mountain Vineyards are 4 miles away.

SureStay Hotel by Best Western Helen Downtown is located in Helen.

This 57 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Internet, Air Conditioner, Designated Smoking Area, and several others. This is a 3 star rated property and has over 1128 reviews with the average score of 8.5 . Coming to Helen and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 57 Bedrooms Hotel if you want to learn more about this StayAndPlay.com place in Helen. These details are authentic, as they are provided by our partner, booking.com.

This SureStay Hotel by Best Western Helen Downtown in Helen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “SureStay Hotel by Best Western Helen Downtown”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • Designated Smoking Area
  • View
  • Wheelchair Accessible
  • Private Pool
  • Ocean View
  • Balcony/Terrace
  • Oceanfront
  • Accessibility
  • Security/Safety
  • Business Services
  • Sports/Activities
  • Fireplace/Heating
  • Guest Services
  • Child Friendly
  • Internet
 
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Policies

Check-in The minimum age for check-in is 21
Cancellation policy Non refundable
Payment Policy Credit card required
Pet Policy Pets are not allowed
Other Policy Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.
 
8396 South Main Street, Helen, GA 30545, USA

What Our Guests say 500 + Reviews

Nov 5, 2025 08:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Great location/ clean / comfortable and great bkfst
Summary: They deliver way more than the cost might sugest. Wish we.ould have stayed longer.. But will return
DANIEL DANIEL, USA
Nov 5, 2025 08:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Great location. Friendly staff, clean rooms that have been recently updated.
Negative: Better sound proofing between rooms especially the room connecting doors. The coffee makers that were listed as being in the room have been removed. The hotel does have coffee available 24/7 in the lobby, it would be more convenient if they would also provide a carafe/thermos so that you don't have to make multiple trips back for more coffee, especially during winter.
Michael Michael, USA
Nov 4, 2025 08:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Location is good walking distance to village.
Negative: Hotel was clean and comfortable. Breakfast was simple fruit, bagles, yogurt, egg sausage biscuits that can be microwaved. Good for something to get ya going in the morning. Staff friendly and helpful.
Colleen Colleen, USA
Nov 3, 2025 08:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Perfect
Negative: Yes good
Summary: Very good
Sixto Sixto, USA
Nov 3, 2025 08:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: We enjoyed our stay here, the service was great and the room was clean.
Summary: Comfortable
Rafael Rafael, USA
Oct 31, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Leigh Leigh, USA
Oct 30, 2025 07:00:00 AM
Reviewer Type: Extended Group
Travel Purpose: leisure
Aug 12, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Jimmy Jimmy, USA
Aug 12, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Myron Myron, USA
Aug 7, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Stacy Stacy, USA

FAQ's

Is this Helen hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Helen hotel?

Check-in time for Helen hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Helen hotel have a swimming pool?

Yes, this Helen hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Helen hotel?

Best-rates for the Helen hotel starts from $134 per night with includes Business Services, Ocean View, Sports/Activities, Child Friendly, Internet, Air Conditioner, Designated Smoking Area, View, Wheelchair Accessible, Guest Services, Parking, Balcony/Terrace, Oceanfront, Accessibility, Security/Safety, Fireplace/Heating, Pool, Private Pool StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Helen hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Helen hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Helen hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Helen hotel?

Based on the information reported by the owner or manager, the Helen hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Helen hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Helen hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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